Frequently Asked Questions

Absolutely! All our awnings, canopies, vestibules, arhitectural canopies and pergolas are fully customizable. You can choose the fabric, color, frame design, size, and any additional features like motorized controls or weather sensors. Our sales team will work with you to create an awning that perfectly suits your space and style.

The timeline for each project varies depending on the complexity of the design and the availability of materials. Generally, once you’ve approved the design, the manufacturing process takes 2-8 weeks, followed by installation, which is typically completed in a day. Our customer service representative will keep you updated on scheduling and timelines.

Yes, we offer warranties on both the materials and the installation. The fabric typically comes with a 5-10 year warranty, depending on the manufacturer, and we offer a 1-year warranty on the installation to ensure everything is fitted properly.  

Our awnings,canopies and pergolas are designed to be low-maintenance. For fabric awnings, we recommend cleaning them with mild soap and water once or twice a year. It is advisable to retract awnings and pergolas in extreme weather, while louvered pergolas can be opened to ensure the safety of your investment. Our service team is available for any repairs or adjustments as needed.

You can easily schedule a consultation by calling us at 847-381-1878 or filling out the contact form on our website. One of our awning consultant will reach out to discuss your needs and help guide you through the process.

Yes, we offer motorized retractable awnings with optional weather sensors. These systems can be controlled via remote or integrated into your home automation system for ease of use and maximum convenience.

We cater to both residential and commercial clients within a 50-mile radius. If you're uncertain about our service area, please don't hesitate to contact us, and we will strive to meet your requirements. 

Absolutely! We have extensive experience working with commercial clients, providing custom solutions for storefronts, restaurants, office buildings, and more. Our team is equipped to handle larger projects while maintaining high-quality standards.

The cost varies depending on the size, materials, and complexity of the project. We offer free consultations where our sales team will provide an estimate based on your requirements. Financing options may also be available.

For fixed awnings, we recommend removing snow buildup as it can be heavy and cause stress to the structure. For retractable awnings, it’s best to store them away during the winter months. If you need help with your awning, our installation team is available for service calls.

Once your order is placed our customer service representative will keep you updated on the progress. You can also contact us directly for any inquiries about your project’s timeline.

Yes, we provide free consultations and estimates for all projects. During the consultation, our Product Specialist will assess your needs, provide design options, and offer a detailed cost estimate with no obligation to proceed.

Yes, our service team can handle most types of repairs, including fabric tears, frame damage, and motor issues. If your awning is under warranty, some repairs may be covered. We’ll assess the damage and provide a repair estimate.

Yes! Awnings can reduce solar heat gain by up to 77%, helping to keep your home or business cooler in the summer. This can lead to lower energy bills by reducing the need for air conditioning, especially for south- and west-facing windows.

We offer a range of eco-friendly fabric options that are recyclable, durable, and designed to minimize environmental impact. If sustainability is a priority for your project, let us know and we can guide you in selecting the best materials.

While some smaller, simpler awnings may be manageable for DIY installation, we recommend professional installation for most projects. Our installation team ensures that your awning is securely fitted and functions properly, maximizing both durability and performance.  

Before our installation team arrives, we recommend clearing the area around where the awning will be installed. Ensure there’s easy access to the installation site, and remove any furniture or obstacles that may be in the way. Our team will handle the rest!

If you need to reschedule, just contact our office as soon as possible. We understand that schedules can change, and we’ll work with you to find a new date that fits your availability.

Yes, we provide financing options for qualified customers. If you're interested, our sales team can discuss payment plans during your consultation, helping to make your project more affordable.

Our awnings are built to withstand a variety of weather conditions. However, for retractable awnings, we recommend retracting them during storms, heavy winds, or snow to prevent damage. Our fixed awnings are engineered to be strong and durable, but we offer maintenance and repair services if needed.

Yes, we offer fabric replacement services for awnings that are still structurally sound. If your awning frame is in good condition, we can replace the fabric with a new design, color, or material of your choice, giving it a fresh look.

We accept various payment methods, including credit cards, checks, and bank transfers. If you have any questions about payment options, feel free to contact us directly at 847-381-1878. 

The lifespan of your awning depends on the materials used and how well it is maintained. High-quality fabric awnings can last 10-15 years, while metal or aluminum frame awnings can last even longer. Regular maintenance will help prolong the life of your awning.

Yes, we offer seasonal removal and reinstallation services for customers who want to store their awnings during winter months. Our team can safely remove, store, and reinstall your awning when the season changes.

  At Hunzinger Williams Awnings and Canopies, we pride ourselves on offering fully customized awnings made with the highest quality materials. Our experienced team manages every step of the process—from design and manufacturing to installation and servicing—ensuring that you receive a product that’s tailored to your needs and built to last.

Depending on your location and the type of awning you’re installing, you may need a permit. We can assist you in determining if a permit is required for your project, and in some cases, help guide you through the application process.

  Yes, all of our awnings are designed to meet or exceed local building codes and safety regulations. We ensure that the awnings we install are safe, durable, and compliant with all applicable laws.

To clean your awning, we recommend using a soft brush and a mild detergent mixed with water. Avoid harsh chemicals or pressure washing, as this can damage the fabric. Regular cleaning and proper care will extend the life of your awning. Our team is also available for professional cleaning services if needed.  

We occasionally offer promotions or discounts, especially during certain times of the year. Be sure to check our website or contact us directly to inquire about current offers.

 Awnings, Canopies and Pergolas provide several benefits, including shade and UV protection, reducing energy costs by keeping your home or business cooler, and protecting outdoor furniture from sun damage. They also enhance the appearance of your property and create comfortable outdoor living or dining spaces.

 Yes, awnings, canopies and pergolas help block harmful UV rays and shield your outdoor furniture from sun damage, extending the life of your cushions, tables, and chairs. They also offer protection from light rain, keeping your space dry and comfortable.

 We offer a variety of high-quality fabrics, including water-resistant, UV-resistant, and fade-resistant materials. Our team will help you choose the best fabric based on your needs, climate, and desired look. We also have a wide range of colors and patterns to suit your style.

 Yes, we offer retractable awnings that are specifically designed for windows. These can provide shade, reduce indoor heat, and add a stylish touch to your home or business. They are also available with motorized or manual options.

Our awnings, canopies, drop screens and pergolas can be installed on most types of buildings, including homes, commercial spaces, and industrial properties. Our team will assess your structure and provide recommendations for the best type of awning for your specific building.

A retractable awning can be extended or retracted as needed, offering flexibility in shade and protection. A fixed awning is a permanent structure that provides consistent coverage and is typically used for entrances or windows. Both types have their benefits depending on your space and needs.

Our installation team is highly trained to ensure that your awning is securely and properly installed. Depending on the type of awning, it can be mounted to walls, roofs, or soffits. We use heavy-duty brackets and hardware to ensure a safe and durable installation.

On the day of installation, our team will arrive at the scheduled time, confirm the installation location, and set up the awning according to the design plan. Installation typically takes a few hours to complete. Afterward, we’ll walk you through the operation and care instructions.

Motorized awnings are equipped with a small motor that allows you to extend or retract the awning with the push of a button. They can be operated via remote control, wall switch, or integrated into a home automation system. Some models come with weather sensors that automatically retract the awning during strong winds or rain.

Our awnings are designed to withstand moderate winds, but we recommend retracting them in high wind conditions to prevent damage. For windy areas, we offer reinforced frames and heavy-duty materials that provide extra durability.

Yes, we specialize in installing awnings on decks and patios to create comfortable outdoor living spaces. Retractable awnings are especially popular for patios, allowing you to control the amount of shade depending on the time of day.

Yes, we offer a variety of awning accessories, including side screens, wind sensors, lighting kits, and remote controls. These can enhance the functionality and convenience of your awning, making it even more enjoyable to use.

We offer integrated LED lighting for some awning models, which can be installed along the frame to provide soft, ambient lighting for your outdoor space. This is perfect for evening gatherings and creates a warm atmosphere.

For retractable awnings, yes! Many of our models allow for manual or motorized adjustment of the angle or pitch, helping you to control the amount of shade throughout the day. This is especially useful for blocking low-angle sun in the morning or late afternoon.

Our sales team will visit your location to take precise measurements and discuss your shading needs. We’ll provide guidance on the appropriate size based on the area you want to cover, ensuring optimal functionality and aesthetics.

Yes, we use fabrics that are treated to resist mold and mildew growth. However, it’s important to clean and maintain your awning regularly to prevent moisture buildup, especially in humid environments.  

Yes, we offer a wide variety of colors and patterns, and our team can work with you to match or complement the exterior of your home or business. We can also provide fabric samples during your consultation.

Yes, our awnings are made from UV-resistant fabrics that block harmful UV rays, protecting both your outdoor spaces and the interior of your home from sun damage.

Yes, we have experience installing awnings on older and historic buildings. We can customize designs to fit the architectural style of your home or business while adhering to any preservation guidelines that may apply.

While it’s not required for you to be home during the entire installation, we do recommend being present at the start so you can confirm the placement and any last-minute details. Our team will handle the installation from there and will communicate with you throughout the process.

We offer ongoing service and repair options even after your warranty period has ended. Whether it’s fabric replacement, motor repair, or frame adjustments, our service team is available to keep your awning in top condition for years to come.

Our pergolas are constructed using extruded aluminum, which ensures durability, resistance to weather conditions, and a sleek, modern aesthetic.

Yes, the louvers can be rotated within a range of 0° to 150°, allowing you to control the amount of sunlight and ventilation according to your preferences.

The drainage system is hidden within the structure of the pergola. Rainwater is channeled through the louvers and directed away through concealed outlets, keeping the structure clean and free from water buildup.

 No, the drive system is fully hidden within the pergola's structure, providing a seamless and aesthetically pleasing design.

Yes, our pergolas are available in a wide range of colors to suit your design preferences and seamlessly integrate with your outdoor space.

Yes, we offer LED lighting options with various configurations, including a dimming function to create the perfect ambiance for your outdoor area.

Yes, our pergolas are compatible with side shutters, such as screens, which provide additional privacy and protection from wind.

Yes, the pergola is available in both free-standing and wall-mounted versions. For wall-mounted installations, we use special brackets that allows for easy installation on insulated walls.

The pergola posts are designed with a 6-inch square profile, offering a strong, modern look and excellent structural stability.

Yes, our pergolas are modular and can be designed with multiple bays, allowing you to cover larger areas or create connected outdoor spaces. This makes them ideal for both residential and commercial applications.

The minimum size for a single pergola is 10' x 8'. For larger spans without additional posts, the pergola can extend up to 22.5 feet wide, giving you flexibility in design.

Modular pergolas can be connected seamlessly using hidden hardware and designed to create multiple bays. This allows for a continuous, cohesive structure with no visible gaps between sections.

The pergola can span up to 22.5 feet without the need for additional posts, maintaining an open, unobstructed space beneath the structure.

Yes, due to the modular nature of our pergolas, you can add additional bays later on to extend the structure. This flexibility allows you to expand as needed, whether for growing outdoor spaces or new functional requirements.

Yes, you can configure different modules for specific outdoor areas, such as a lounge, dining, or seating area. Each module can have individual louvers and lighting control, providing tailored functionality for each space.

No, adding more bays does not compromise the stability of the pergola. Our modular design ensures that each bay is structurally sound, and additional bays can be added while maintaining overall integrity.

The integrated hidden drainage system works efficiently across multiple bays, directing rainwater through the structure and out via concealed outlets, ensuring no water buildup even in extended pergolas.

Yes, you can combine both free-standing and wall-mounted modules to create a unified design that adapts to your specific layout and needs, whether for a home patio or a commercial outdoor space.

Yes, the LED lighting and louver control systems can be synchronized or independently controlled across multiple bays, giving you complete flexibility to adjust the lighting and shading in each section according to your preferences.